Privacy Policy

Last Updated: May 20, 2026

1. Our Commitment to Privacy

MCT Financial Solutions Pty Ltd (referred to as "MCT", "we", "us" or "our") is committed to protecting your privacy. We are bound by the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, hold, use, and protect your personal information when you engage our finance brokerage services or visit our website.

2. Personal Information We Collect

In order to provide our credit assistance and brokerage services, we must collect relevant personal, financial, and employment information from you. This may include:

• Contact details (name, home address, email, telephone numbers);
• Proof of identity documents (passport, driver's license, birth certificate, citizenship credentials);
• Financial information (assets, liabilities, income, household expenses, credit cards, bank statements);
• Employment and tax history (payslips, tax returns, employer contact details);
• Details of properties or assets being purchased or refinanced.

3. How We Collect Personal Information

We collect personal information directly from you through digital application portals, email correspondence, online inquiry forms, phone conversations, and face-to-face meetings. We may also obtain your information from:

• Credit reporting agencies (with your explicit consent);
• Your accountant, solicitor, real estate agent, or employer;
• Lenders and bank representatives involved in your applications.

4. How We Use Your Information

We collect and use your personal information primarily to:

• Assess your creditworthiness and suitability for different loan products;
• Prepare and submit credit applications to bank and non-bank lenders on your behalf;
• Manage our relationship with you throughout the application and post-settlement cycles;
• Respond to inquiries, complaints, and comply with our legal obligations.

5. Disclosure of Your Personal Information

We may disclose your personal information to third parties as necessary to conduct our services:

• Accredited bank and non-bank lenders within our aggregator panel;
• Aggregators, compliance auditors, and regulatory bodies (such as ASIC);
• Guarantors or joint applicants associated with your loan;
• Professional services partners (accountants, lawyers, conveyancers) where authorized by you.

6. Security and Storage

Your information is stored in secure digital servers using industry-standard encryption protocols. We take reasonable precautions to safeguard your records against unauthorized access, loss, misuse, or alteration.

7. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you. You can also request corrections if you believe the information is out-of-date, incomplete, or inaccurate. Please contact us via the details below to initiate a request.

8. Contact Us

If you have questions, feedback, or wish to file a complaint regarding how we handle your personal information under the APPs, please reach out to us: